Businesses today understand that their customers expect responses within seconds or lose interest. Providing a human touch with efficient customer interaction is no more a luxury, it’s now a necessity. Organizations are focusing on each touchpoint of the customer, but the challenge is how to efficiently do it.
Cygnet DES is a multinational services provider organization that offers Microsoft Dynamics CRM/D365 as a suite of service offerings and strives to help customers by providing technology solutions to improve their business outcomes.
With over 10 years of experience with Microsoft Dynamics CRM/D365 technology implementation, Cygnet DES has a history of working with different versions of MS Dynamics CRM systems ranging from 4.0, 2011, 2013, 2015, 2016 and D365 with implementation experiences in domains spread over different sectors such as education, non-profits, retail, and insurance agencies.
Streamlining document management
Enhancing mobile accessibility
Innovation to support social capabilities
Rapid automation process
Communication platforms efficiency
High return on investments
Give your sales team the knowledge they need to close more deals much quickly. You can quickly convert relationships into sales with the help of Microsoft Dynamics 365 for sales’ digital intelligence and productivity capabilities. Cygnet DES’s D365 experts will help you achieve sales goals.
Microsoft Dynamics 365 for marketing is a cloud-based marketing tool that aids in managing and directing your clients through the buyer’s journey, or the sequence of contacts leading up to the sale.
ERP features are provided by Microsoft Dynamics 365 for finance and operations in a single, cloud-based corporate solution. Key financial and operational procedures are now all fully interconnected.
Using Microsoft Dynamics 365 for customer service, you can provide a smooth customer service experience that will increase customer satisfaction and turn brief contacts into long-lasting connections.