Businesses today understand that their customers expect responses within seconds or lose interest. Providing a human touch with efficient customer interaction is no more a luxury, it’s now a necessity. Organizations are focusing on each touchpoint of the customer, but the challenge is how to efficiently do it.

Cygnet DES is a multinational services provider organization that offers Microsoft Dynamics CRM/D365 as a suite of service offerings and strives to help customers by providing technology solutions to improve their business outcomes.

With over 10 years of experience with Microsoft Dynamics CRM/D365 technology implementation, Cygnet DES has a history of working with different versions of MS Dynamics CRM systems ranging from 4.0, 2011, 2013, 2015, 2016 and D365 with implementation experiences in domains spread over different sectors such as education, non-profits, retail, and insurance agencies.


Streamlining document management

Enhancing mobile accessibility

Innovation to support social capabilities

Rapid automation process

Communication platforms efficiency

High return on investments

Offerings and solutions


Give your sales team the knowledge they need to close more deals much quickly. You can quickly convert relationships into sales with the help of Microsoft Dynamics 365 for sales’ digital intelligence and productivity capabilities. Cygnet DES’s D365 experts will help you achieve sales goals.


Microsoft Dynamics 365 for marketing is a cloud-based marketing tool that aids in managing and directing your clients through the buyer’s journey, or the sequence of contacts leading up to the sale.

Finance & operations

ERP features are provided by Microsoft Dynamics 365 for finance and operations in a single, cloud-based corporate solution. Key financial and operational procedures are now all fully interconnected.

Customer service

Using Microsoft Dynamics 365 for customer service, you can provide a smooth customer service experience that will increase customer satisfaction and turn brief contacts into long-lasting connections.

Get in touch

    I agree to the Terms & Conditions and Privacy Policy and allow Cygnet DES to contact me via email or phone call.*
    I agree to receive occasional product updates and promotional messages on WhatsApp / Email / SMS.