Customers are in the driver’s seat when it comes to their expectations in terms of interactions with a business. With increasing complexities in business workflows, businesses are investing in sophisticated, innovative, and strategic technologies to enhance their marketing, sales, and customer service operations, to deliver an exceptional end-customer experience.

We, at Cygnet DES, offer Customer Relationship Management (CRM) services for businesses to boost customer acquisition, conversion, and retention. This CRM customization streamlines primary administrative business operations, tracks the sales pipeline, and improves marketing, making the team focus on building better relationships with the customers for business growth and increased revenue.

Our CRM experts deliver a central repository of customer interactions, helping our clients understand, cultivate, and captivate their customers based on key insights about their activities. We provide CRM consulting to derive an optimal strategy for your business using our expertise in sales, marketing, finance, and customer experience, along with our multi-platform and cross-industry cloud and on-premises CRM implementation.

Why choose Cygnet DES

A relationship-first organization with over 21 years of experience

Differentiated by our agility and speed of transformation delivery

Has been the CRM backbone for ISVs and corporates

Transforms software products from standalone to connected and smart

Smart digital transformation through our growth accelerators

The outcomes we deliver

Enhanced end-customer experience

Increased customer acquisition, conversion, and retention

Clear customer segmentation leading to managed and targeted communications

More successful sales and marketing initiatives based on automated reports and detailed analytics-based forecasting

Higher productivity and efficiency with automated workflows

Centralization of database and information

Streamlined internal communications

Our offerings

Microsoft Dynamics 365 CRM Services

Cygnet DES is a multinational services provider organization that offers Microsoft Dynamics CRM/D365 as a suite of service offerings and strives to help customers by providing technology solutions to improve their business outcomes.

Salesforce CRM services

With over 10 years of experience with Salesforce CRM technology, Cygnet DES has a history of working within Salesforce solutions to increase revenue and sales productivity. As a Salesforce implementation partner, Cygnet DES offers services that can be customized and configured to meet the unique sales, marketing, financial, and customer support demands of a business to help it configure and modify its Salesforce CRM systems.

CRM consulting

Formulates a robust CRM strategy to optimize agile business practices

CRM implementation

Enable better end to end CRM implementation and cover the entire project scope

CRM customization & application development

Rebuild CRM application from scratch & leverage BI, QA, migration and more

CRM migration

Strengthen your CRM by upgrading to better platforms, Migrate platform with assured security

The power punch

Make your CRM power-pact with streamlining dashboard, reporting and self-services analytics solution

CRM support & maintenance

Rest assured with our 24/7 CRM system monitoring, frequent system health checks and uninterrupted user help desk

Get in touch

    I agree to the Terms & Conditions and Privacy Policy and allow Cygnet DES to contact me via email or phone call.*
    I agree to receive occasional product updates and promotional messages on WhatsApp / Email / SMS.