Customers are in the driver’s seat when it comes to their expectations in terms of interactions with a business. With increasing complexities in business workflows, businesses are investing in sophisticated, innovative, and strategic technologies to enhance their marketing, sales, and customer service operations, to deliver an exceptional end-customer experience.
We, at Cygnet DES, offer Customer Relationship Management (CRM) services for businesses to boost customer acquisition, conversion, and retention. This CRM customization streamlines primary administrative business operations, tracks the sales pipeline, and improves marketing, making the team focus on building better relationships with the customers for business growth and increased revenue.
Our CRM experts deliver a central repository of customer interactions, helping our clients understand, cultivate, and captivate their customers based on key insights about their activities. We provide CRM consulting to derive an optimal strategy for your business using our expertise in sales, marketing, finance, and customer experience, along with our multi-platform and cross-industry cloud and on-premises CRM implementation.
A relationship-first organization with over 21 years of experience
Differentiated by our agility and speed of transformation delivery
Has been the CRM backbone for ISVs and corporates
Transforms software products from standalone to connected and smart
Smart digital transformation through our growth accelerators
Cygnet DES is a multinational services provider organization that offers Microsoft Dynamics CRM/D365 as a suite of service offerings and strives to help customers by providing technology solutions to improve their business outcomes.
With over 10 years of experience with Salesforce CRM technology, Cygnet DES has a history of working within Salesforce solutions to increase revenue and sales productivity. As a Salesforce implementation partner, Cygnet DES offers services that can be customized and configured to meet the unique sales, marketing, financial, and customer support demands of a business to help it configure and modify its Salesforce CRM systems.
Formulates a robust CRM strategy to optimize agile business practices
Enable better end to end CRM implementation and cover the entire project scope
Rebuild CRM application from scratch & leverage BI, QA, migration and more
Strengthen your CRM by upgrading to better platforms, Migrate platform with assured security
Make your CRM power-pact with streamlining dashboard, reporting and self-services analytics solution
Rest assured with our 24/7 CRM system monitoring, frequent system health checks and uninterrupted user help desk