Business Challenge

As one of India’s first fully digitalized banks, their vision was to provide digital banking services to their consumers for most of their banking needs and enhance customer interaction and accounting transactions for businesses. Their legacy system was unable to provide intended results within a set time frame and wasn’t scalable enough to handle future growth and flexible enough to adopt fast-changing business requirements. Additionally, to provide wide access to their predominant rural consumers, designing mobile banking applications was critical.

Our Solution

Cygnet Infotech’s solution was specifically designed to handle 2 million+ customer transactions and bring them onto a digital platform. We developed two mobile applications: a member application and an agent application where users could easily connect and operate their bank accounts digitally.

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