About Client  

The client is among the most responsible NBFCs in India with the urge and commitment to serve socially motivated double-bottom-line enterprises. They have a robust lending portfolio diversified across Microfinance, Agri finance and Impact MSME. They offer a well-administered mechanism to lending institutions to effectively utilize their funds in the microfinance sector without directly being exposed to the retail microlending category. 

Country India
Industry BFSI

Business Requirement

  • Develop a platform for company staff, managers, and admin to manage microfinance activities for the end user applications 
  • Ageing analysis reports took up to 4-5 days to be created, leading evaluation delays and further transactions 
  • Overcome lack of accuracy and efficiency in the process workflows 
  • Make collection management faster that took too much time to be recorded 
  • Get rid of unstructured data and files made the process lengthy and error-prone 
  • Limited visibility of customer profiles and their outstanding transactions 

Our Solution

The centralized application platform with following capabilities: 

  •  Automated system for employees to calculate the internal credit score considering the following parameters of financial health, organizational structure, operations & controls, and an overall score, based on client data and credit reports
  • Loan sanction record keeper & tracker for employees with the capability of sanction letters generation 
  • Loan approval workflows and reporting system for managers to manage loan applications, due diligence, credit proposals, sanctions, documentations, disbursements, and utilization tracker 
  • Tracker for current client portfolios, loan analysis, bottlenecks, and management dashboard showcasing the current status and outstanding’s of clients 

Tools & Technologies

  • Development Framework: NodeJS 
  • Database: MySQL 
  • Deployment: AWS: EC2, RDS and S3 enabled 

Business Outcomes 

  • All reports created within seconds, saving processing time by more than 95% 
  • The centralized platform to track repayment, account outstanding, data collection and auto calculation decreased the dependency of manual staff work and made it accurate 
  • Centralized data storage helped ensure the optimum data quality and no data slippage with a streamlined data collection process   
  • Transaction tracking became exponentially easier, which saved the time and money required to manage transactions 
  • Increased accuracy and efficiency in workflows  

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