Ride the digital maturity wave

Cygnet DES helps organisations with solutions ranging from standalone bespoke development and managed services to building connected ecosystems across the enterprise and developing smart systems by leveraging emerging technologies like AI, Blockchain, and Hyperautomation.

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Emerging
Technology

Blockchain

Achieve trusted data exchange and workflow automation

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AI/ML

Take a step towards smart future and achieve growth

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IoT

Aggregate, Analyze and Act

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Cybersecurity

Guard your cyberspace

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Success stories

How UK’s major financial service provider achieves £175 million in GMV with AI-based risk forecasting and onboarding automation

About Client Our client is a leading non-banking finance firm in the UK, who offers financial solutions to customers through eCommerce and Omnichannel retail partners with a high-end network of 300+ retailers and 10,000+ end-users. Country UK Industry BFSI Business Challenge The client was using a monolithic architecture wherein the financial solutions were provided in Magento 1 platform only. Although they were able to prototype the business logic in the market by this system, they were unable to scale their business upwards. There were multiple production instances while replicating the retailer’s data which restricted the business growth and created more dependency. Our Solution Distributed the system into three major services for streamlining complex deployment processes API-driven architecture along with combination of NoSQL & RDBMS for scalability Technology stack migration from Magento to PHP Laravel and Angular Extended support for more retailer platforms such as Shopify, WooCommerce, & OpenCart Implemented credit and rule engine Introduced automated verification and approval flows Utilised DevOps to streamline deliverable Resolved unreliable/non-scalable systems Key Features Microservices and event-driven architecture Customer identification & verification and AI-enabled fraud detection security & fraud prevention mechanism with risk forecasting Partnership with e-commerce giants such as credit and risk analysis provider AI-enabled sales forecasting and business risk reward prediction RPA-enabled customer introduction and collection process Blockchain-enabled retailer onboarding process for e-signing agreement 100% migration to Cloud along with DevOps implementation Tools & Technologies Laravel, Shopify, Lucky orange, MongoDB, Jira Software, Webpack, Google Analytics, WordPress, Magento, Angular, Codeignitor, TestLink, Jasmine, WooCommerce, CraftCMS, Katalon, BitBucket, Mysql Business Outcome Successfully reached £175 million in GMV Forecasted to £1…

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A UK fintech startup create a 3-year transformation roadmap and attract investors

About Client The client is a leading payments solutions provider, been in this business for the last 20 years they have developed innovative technology solutions for some of the world’s largest financial/payment institutions and international merchants with more than 100 banks, which has over three million multichannel merchants, and over 300 million consumer cardholders. Country UK Industry BFSI Business Requirements The client had a legacy system that wasn’t modern enough for achieving new features and market standards. They needed to minimize downtime and fastened product releases to increase the transaction speed and faster processing There was a huge tech debt and process discarding for maintaining the product and manual work operations for which a utility was required There was a pile up of outdated documents that required artifacts to be built for streamlining Our Solution Technical Due Diligence Hand-in-hand collaboration in the identification and definition of long-term and short-term goals Architectural upgrades to reduce dependency by migrating from Monolithic to Microservice Roadmap definition along with Process and resource optimization Introduction of TestingWhiz into their DevOps pipeline for test automation and reliability From lift and shift to Cloud service adaptation Vulnerability assessment & penetration testing (VAPT) Products & services maintenance Conducted performance and complexity analysis to identify the End of life of their legacy application Key Features Existing Architecture and Infrastructure modernization Scrutinized their current architecture and modernized it seamlessly Built market-compatible technical architecture for the financial domain Technical Due Diligence Quality report for all projects Fuel Card Platform Extended production issue support for their dedicated fuel payments platform and real-time b2b fraud detection platformHelped…

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Helped increase customer base by 10 times for a leading South African insurance service provider

Check out how one of our leading South African Insurance Company Achieved 10X more customers by integrating CRM workflows by reducing onboarding time by 50% and eliminating tedious manual processes during their digitally transformation journey. About Client The client is a leading service provider in the insurance domain since 25+ years, that engages with multiple insurance companies by offering white label solutions/products to their customers in South Africa with a 750,000+ client base Country South Africa Industry BFSI Business Requirements Client was using Genesis CRM since long which was built with a legacy technology & architecture which made managing 10 million databases of customers quite difficult There was multiple manual paper-based process e.g., claiming the amount (covered under Insurance) due to which manual mistakes and delays were occurring Client was looking for a strategic IT service partner who could manage their end-to-end digital ecosystem Non-scalable systems needed to be resolved Restricted business growth needed expansion Dependency on people needed to be lowered Our Solution During the discovery phase, we provided the consultancy to identify and implement the new CRM system Implemented microservices (migration from monolithic) based architecture to meet the desired numbers, not only from scalability point of view but also for achieving higher availability. We hosted it over cloud for security reasons followed by DevOps to speed up the deployment process Used low code tool called Warewolf and developed more Microservices on top of it to maximize efforts Digitized the insurance sales by developing a mobile app for agents to capture the policy details. Adding to the…

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Clients speak

We started with the Cygnet Infotech partnership about maybe five years ago. I previously used Cygnet Infotech in my previous company, so when I moved to a role at Ignition and had a requirement very similar, it was quite easy to pick up and Cygnet Infotech is a great company to work with, they gave me the same partner to work with, so it was very easy to pick up and they already understood my needs kind of going forward. Since we started working with Cygnet Infotech some years ago, Ignition has evolved quite quickly.

Russell Stather

Group CTO, Ignition Group
Working with Cygnet Infotech's QA team has added value to our company’s product development process, thanks to their structured approach and thorough testing. Moreover, the QA colleagues add value throughout the process by explaining current behavior, raising attention points, challenging new requirements, and proposing valuable suggestions for improvement and development.

Sigrid Lennaerts

Product Owner, Nobilex
B-Cam Ltd have been working with Cygnet Infotech since 2019. Since then, we have utilised their development, project management, business management and DevOps services and skills. We are happy with their quality of work, and very grateful for the help and insight provided by the team.

Richard Hupé

Managing Director, B-Cam Ltd
Cygnet Infotech helped us build a good foundation for our primary IT operation by following robust practices that have allowed quality coding. Having multiple applications across multiple languages Cygnet Infotech have enabled all our developers to work together within close proximity to understand how the group operates.

Salvatore Scarpato

Group CTO, Linkham
We started working with Cygnet Infotech team in 2019 and immediately found them highly responsive and supportive in fulfilling our needs. They arranged to send their engineers to Italy for 3 months to take over the project we involved them in. Our collaboration with them is still ongoing and productive, and has extended to several other projects. Their people are highly qualified and well trained.

Cosimo Caragui

Owner, Omnys
We have developed a great relationship with the Cygnet Infotech team over the last 3 years. They have been assisting us on a continuous basis in finding key resources that we can consult. Their resources are technically proficient and are a perfect fit for our project requirements.

Wilhelm Greeff

Business Manager, Decision Inc